Connected Hotel Systems and Solutions Market Outlook
According to the report by Expert Market Research (EMR), the global Connected Hotel Systems and Solutions Market Size is projected to grow at a CAGR of 25.0% between 2023 and 2028. Aided by the rising demand for personalised guest experiences and the expanding application of IoT in the hospitality sector, the market is expected to grow significantly by 2028.
Connected hotel systems and solutions are a suite of services that use emerging technologies, such as the Internet of Things (IoT), artificial intelligence (AI), data analytics, and cloud computing to provide a seamless and customised guest experience. This includes services such as smart room control, automated check-in/check-out, intelligent temperature control, and personalised guest services. These systems significantly enhance the efficiency of operations, the satisfaction of customers, and the overall guest experience, making them increasingly integral to the hospitality industry.
One of the primary factors contributing to the global connected hotel systems and solutions market growth is the escalating demand for personalised guest experiences. As we transition further into the digital age, customers are increasingly looking for seamless services that are specifically tailored to their preferences. Connected hotel systems are equipped to meet these expectations, as they can provide real-time data on guest preferences, enabling hoteliers to offer highly customised services, thereby improving guest loyalty.
It is projected that the expanding travel and tourism sector in emerging nations would further fuel the connected hotel systems and solutions market demand. This is intended to improve visitor comfort by streamlining coordination among hotel management personnel and to increase dependability by increasing system visibility.
Another key driver of the connected hotel systems and solutions market is the expanding application of IoT in the hospitality sector. IoT helps to automate and digitally control various hotel operations, including energy management, security, room services, and customer relationship management. This not only bolsters operational efficiency but also cuts down on energy consumption and operational costs.
The increasing number of smart hotel projects globally, buoyed by escalating investments in smart city initiatives, is further fuelling the connected hotel systems and solutions market expansion. These projects incorporate advanced technologies like IoT, AI, and data analytics to create a technologically advanced and environmentally friendly hotel infrastructure.
Connected Hotel Systems and Solutions Market Segmentation
The market can be divided based on hotel type, offering, deployment model, application, and region.
Market Breakup by Hotel Type
- Resorts and Spas
- Custom and Boutique Hotels
- Business Hotels
Market Breakup by Offering
Market Breakup by Deployment Model
- Cloud based Services
Market Breakup by Application
- Communication and Technology
- Guest Service Management
- Hotel Building and Rooms Automation
- Operation Management
Market Breakup by Region
- North America
- Asia Pacific
- Latin America
- Middle East and Africa
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Connected Hotel Systems and Solutions Market Competitive Landscape
The EMR report looks into the market shares, plant turnarounds, capacities, investments, and acquisitions and mergers, among other major developments, of the global connected hotel systems and solutions companies. Some of the major key players explored in the report by Expert Market Research are as follows:
- Honeywell International Inc.
- Cisco Systems, Inc.
- Panasonic Connect Co., Ltd.
- Siemens AG
- protel hotelsoftware GmbH
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